Relational Database Administration and Support

Oracle, Sybase and SQL Server are areas that ITSP has considerable experience in providing support and development services. Based in Cambridge our highly skilled database team work with companies who need help with managing and developing business systems based on relational databases. Our customers include banks, ecommerce providers, government organisations, manufacturing companies and corporates with management information systems.

Many companies cannot justify a full time database manager so we offer a range of cost effective database services either packaged in a support agreement or as a short term contract. As a very low cost option we offer a remote database support service where we monitor and manage your database over a secure vpn link. This is especially good if you just need some support now and again to keep the database ticking over.

We are also happy to supply an engineer to augment an existing team during a particularly busy period or to cover staff absence at very competitive rates.

Oracle, Sybase and SQL Server are very different and require specific skills and experience to support them effectively. We have brought together a team of specialists with skills in each of these specific products to ensure we always provide an expert service to our customers. We do not operate as consultants instead all of our engineers have worked in corporate database support and development teams and understand the power of effective team working to achieve commercial success.

The following tables detail the services we offer in each of the database products.

	Platforms :	Windows, Unix, Linux
	Versions   :	All versions

Development
• Database design
• Hardware Specification
• Installation of Oracle software on all platforms
• Database creation and optimisation
• Client software set up
• Report programming, PL/SQL, Java

Maintenance
• Regular database maintenance
• Database backups
• Oracle software upgrades and patching
• System tuning

Support
• Troubleshooting problems and performance issues
• Remote database administration

	Platforms :	Windows
	Versions   :	7.x, 2000

Development
• Database design
• Hardware Specification
• Installation and configuration of SQL Server software.
• Database creation and optimisation
• Client side ODBC set up
• Report programming, T-SQL, VB.NET, ASP.NET

Maintenance
• Regular database maintenance
• Database backups
• SQL Server software upgrades and patching
• System tuning

Support
• Troubleshooting problems and performance issues
• Remote database administration

	Platforms :	Windows, Unix, Linux
	Versions   :	All

Development
• Database design
• Hardware Specification
• Installation and configuration of Sybase Server software.
• Database creation and optimisation
• Client side set up
• Report programming, T-SQL, Java

Maintenance
• Regular database maintenance
• Database backups
• SQL Server software upgrades and patching
• System tuning

Support
• Troubleshooting problems and performance issues
• Remote database administration

To discuss your requirements please call us on (0870) 240 3564.