Pay As You Go Package

Pay As You Go Package

Package Elements:

  • Remote incident resolution
  • On site response to hardware or critical systems failure
  • Liaison with hardware maintenance company to arrange parts replacement
  • Procurement of replacement parts where not covered by warranty
  • Restoration of business system after hardware or other failure
  • Unlimited remote support
  • Unlimited callouts

Overview

ITSP also offer a Pay As You Go support service where you only pay for the support you need, when you need it. You have no annual fee, yet can remain confident that you have the support of familiar IT technicians who know your individual IT systems and can therefore resolve any issues quickly and effectively.

This is the ideal support package for businesses that do not want to pay an annual fee for their IT support and do not need a guaranteed response time, yet still need support from specialist IT engineers who are familiar with their individual systems.

Response Times:

Costs:

  • There is no annual charge
  • You are charged a fixed PAYG rate only when you need support