Pre-Booked Onsite Visits

Pre-Booked Onsite Visits

You will be assigned a primary support IT engineer who will visit the site once a month for an agreed time period to resolve maintenance issues or outstanding queries, just as an on-site technician would. This time is also used to ensure the service is addressing the needs of you, the client, and discuss any updates or changes to your IT systems that will support you moving forward as a business.

Package Elements:

  • Assigned primary IT technician
  • Pre-booked on-site monthly visits
  • Resolution of maintenance issues and queries as they arise